Rental Cancellations & Changes
Snohomish County Parks and the community greatly appreciate notification when you are unable to keep your reservation. Based upon when we receive your written notification, you may be entitled to a refund.
All cancellations and change requests must be submitted in writing to www.SCParksRec@gmail.com
Refunds
To receive a refund, cancellation request must be made in writing. Please be aware that Transaction Fees cannot be refunded. The following refund policy applies to campsite, cabin, yurt, and picnic shelter reservations:
14-Day Notification
Requests received at least 14 days prior to arrival date will receive a full refund less reservation/convenience fee and a $10.75 cancellation fee (per site). No refunds for Picnic Shelter cancellations less than 14 days out.
13 days - 72 hours Notification
Requests received between 13 days and 72 hours prior to check-in will receive a refund minus transaction fee and ONE night's rental (per site or facility).
Less than 72 hour Notification
Requests received less than 72 hours from 2:00 pm check-in will recieve a refund minus reservation/convenience fee and TWO night's rental (per site or facility).
No-Show/Late Arrivals
A reservation becomes a "no-show" if you have not checked-in or cancelled by 12 Noon of the day following your reserved arrival date. All fees and charges (to a maximum of three nights) will be forfieted when your reservation turns to "no-show". If you arrive after 10:00 p.m. (or dusk) and the entrance gates are closed, you may still enter the park by opening and closing the gate. Be sure to register in the morning to avoid "no-show".
Changes
Date Changes
Requests for changes in reservation dates must be received, in writing (to scparksrec@gmail.com), at least 14 days prior to your scheduled arrival date. A reservation change fee of $7.75 may be charged for each changed site. The standard cancellation policy applies to changes requested less than 14 days prior to affected date(s). Please note Friday/Saturday night reservations cannot be seperated.
Site Changes
To change a site, you will need to cancel your existing reservation and be issued a new permit. Cancellation and new reservation fees will apply.
Send requests to:
scparksrec@gmail.com
or
Snohomish County Parks & Recreation
6705 Puget Park Drive
Snohomish, WA 98296
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