Rental Cancellations & Changes
Snohomish County Parks and the community greatly appreciate notification when you are unable to keep your reservation.
Based upon when we receive your written notification, you may be entitled to a refund. Cancellations can be done online through your Reserve America account. All other requests must be made in writing.
All change requests must be submitted in writing to www.SCParksRec@gmail.com
The amount of your refund is based upon how far in advance your cancellation is made. Please be aware that Transaction Fees cannot be refunded. The following refund policy applies to campsite, cabin, yurt, and picnic shelter reservations:
Cancellations made onine (or written requests received) at least 14 days prior to arrival date will receive a full refund less transaction fee AND a cancellation fee (per site). No refunds for Picnic Shelter cancellations less than 14 days out.
Refer to Fee Schedule (link) on the Fees & Prices page for current Reservation and Cancellation charges.
13 days - 72 hours Notification
Requests received between 13 days and 72 hours prior to check-in will receive a refund minus transaction fee and ONE night's rental (per site or facility).
Less than 72 hour Notification
Requests received less than 72 hours from 2:00 pm check-in will recieve a refund minus transaction fee and TWO night's rental (per site or facility).
A reservation becomes a "no-show" if you have not checked-in or cancelled by 12 Noon of the day following your reserved arrival date. All fees and charges (to a maximum of three nights) will be forfieted when your reservation turns to "no-show". If you arrive after 10:00 p.m. (or dusk) and the entrance gates are closed, you may still enter the park by opening and closing the gate. Be sure to register in the morning to avoid "no-show".
Changes cannot be made online. Requests for reservation changes must be received, in writing (to email@example.com), at least 14 days prior to your scheduled arrival date.
A reservation Change Fee, plus any applicable upcharge, is assessed for each changed site. A follow-up phone call will be needed to collect charges. The standard cancellation policy applies to changes requested less than 14 days prior to affected date(s).
When considering changes, keep in mind Friday/Saturday night reservations cannot be seperated.
Send requests to:
Snohomish County Parks & Recreation
6705 Puget Park Drive
Snohomish, WA 98296
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