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Home  >  Departments  >  Parks & Recreation  >  Rental Places  >  Cancellations

 

Rental Cancellations & Changes

 

Snohomish County Parks and the community greatly appreciate notification when you are unable to keep your reservation.  Based upon when we receive your notification, you may be entitled to a refund.  To avoid confusion and expedite processing, please use the Cancellation & Change Request Form (.pdf format).

 

Refunds

 

To receive a refund, cancellation request must be made in writing.  Please be aware that Reservation Fees and the 6.5% online Convenience Fee cannot be refunded.  The following refund policy applies to campsite, cabin, yurt, and picnic shelter reservations:

 

14-Day Notification

Requests received at least 14 days prior to arrival date will receive a full refund less reservation/convenience fee and a $10.00 cancellation fee (per site).   No refunds for Picnic Shelter cancellations less than 14 days out.

 

13 days -  72 hours Notification

Requests received between 13 days and 72 hours prior to check-in will receive a refund minus reservation/convenience fee and ONE night's rental (per site or facility).

 

Less than 72 hour Notification

Requests received less than 72 hours from 2:00 pm check-in will recieve a refund minus reservation/convenience fee and THREE night's rental (per site or facility).

 

No-Show/Late Arrivals

 

A reservation becomes a "no-show" if you have not checked-in or cancelled by 12 Noon of the day following your reserved arrival date.  All fees and charges (to a maximum of three nights) will be forfieted when your reservation turns to "no-show".  If you arrive after 10:00 p.m. (or dusk) and the entrance gates are closed, you may still enter the park by opening and closing the gate.  Be sure to register in the morning to avoid "no-show".

 

Changes

 

Date Changes

Requests for changes in reservation dates must be received at least 14 days prior to your scheduled arrival date.  A reservation change fee of $7.00 will be charged for each changed site.  The standard cancellation policy applies to changes requested less than 14 days prior to affected date(s).  Please note Friday/Saturday night reservations cannot be seperated.

 

Site Changes

To change a site, you will need to cancel your existing reservation and be issued a new permit.  Cancellation and new reservation fees will apply.

 

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