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Home  >  Departments  >  Human Services  >  HSD Divisions  >  Long Term Care / Aging  >  Ombudsman Program

Long Term Care Ombudsman Program

 

"Because dignity and quality of life are a right, not a privilege."

 

ANNOUNCEMENT!

Training Dates:  The next volunteer certification training dates will be April 18, 19, 24 and 25, 2012, 8:30 - 4:30.  Applications are being accepted (link to application is below).

 

WHAT WE DO

The Snohomish County Long Term Care Ombudsman Program promotes the interests, well-being and rights of vulnerable adults living in long term care facilities.  We are part of the Washington State Long Term Care Ombudsman program, a federally mandated program created by the Older Americans Act (see program video).

Staff and certified volunteer ombudsmen advocate for vulnerable adults living in:

  • Nursing Homes
  • Assisted Living Facilities
  • Adult Family Homes 

Ombudsmen work with residents, their families and staff to achieve high quality and compassionate care.  We receive, investigate and resolve complaints on quality of life and care issues.  We also provide information, consultations and presentations to residents, their families, staff, and the public.

 

VOLUNTEER:  MAKE A DIFFERENCE IN YOUR COMMUNITY

Volunteers come from all walks of life, various age groups and educational levels. The common thread is a passion for older adults and persons with disabilities. Expenses such as mileage are reimbursable.

WHAT IS THE COMMITTMENT INVOLVED?

  • Four full days of initial training
  • Four hours per week of service
  • Monthly volunteer meetings
  • Monthly reporting

 

PROGRAM INFORMATION:

 

VOLUNTEER INFORMATION: 

For assistance or additional information, please call 425-388-7393 or 1-800-560-0552. 

 

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