Case Management

Announcements

•   Home Care RFQ:
  Snohomish County requests applications from qualified agencies to contract with to provide in-home care services to low-income, Medicaid-eligible residents of Snohomish County.  For additional information, please go to the Home Care RFQ webpage.  Proposals are due by 4 pm, Friday, January 22, 2010.

State Funded Case Management: This program assists functionally impaired adults in obtaining and using necessary support services. Clients must be at least 18 years of age, low income, and authorized to receive state-funded personal care services in their own homes. Initial authorization for these services is the responsibility of DSHS, Home and Community Services. Once a plan of care has been authorized for a person, the person is then transferred to the Snohomish County Division of Long Term Care and Aging for on-going service coordination and authorization.

Personal care services provide help with the activities of daily living. This help can include such tasks as assistance with taking a bath or shower, help with hair washing, assistance with walking (especially outside the home), assistance with shopping for groceries or preparing meals, driving a person to a doctor's appointment, etc.

To inquire about receiving authorization for state-funded personal care services for adults 60 or older, call Senior Information and Assistance, (425) 513-1900.  If long distance, call toll free at 1-800-422-2024.

For adults age 18-59, call the DSHS Home and Community Services office in the area of the county where the individual needing assistance lives:

• Alderwood Office (zip codes 98012, 98020, 98026, 98036, 98037, 98043): (425) 672-2855 or toll free at 1-800-780-7089
• Everett Office: (425) 339-4010 or toll free at 1-800-780-7094
• Sky Valley Office (zip codes 98011, 98021, 98072, 98224, 98251, 98256, 98272, 98290, 98293, 98294): (360) 905-8895 or toll free at 1-800-398-4172
• Smokey Point Office: (360) 653-0584 or toll free 1-800-827-2984

Regular Case Management: We also provide free in-home assessment and service coordination for adults 60 or older who reside in their own home and who meet the following criteria:

• Have multiple unmet needs and;
• Are unable to access the services they need without assistance and;
• Lack friends or informal supports who are able and willing to assist them to obtain the needed services.

Regular case management clients are accepted as there is room. Waiting lists may apply. To inquire about regular case management, call Senior Information and Assistance, (425) 513-1900.  If long distance, call toll free at 1-800-422-2024.

Case Management Frequently Asked Questions (PDF - 49 KB)