Damage Claims Frequently Asked Questions (FAQ's)

Q. How do I file a claim if I feel the County is responsible for damage or injury to me or my property?

A. You can submit a Claim for Damages form to the County Risk Manager.  Instructions are also available by selecting this link

Q. Do I have to submit a Claim for Damages form to make a claim?

A. Yes, this requirement is mandatory by state law to start the claim process. 

Q. What happens after I submit the Claim for Damages?

A. You will receive a letter acknowledging receipt of your claim. The claim is assigned to the appropriate handler who will investigate the circumstances to determine if the County will accept or deny the claim.

Q. If I have damage to my vehicle or property, do I need to submit more than one repair estimate?

A. Typically, two repair estimates should be submitted.  If you have already paid for repairs, please submit the bill and paid receipt. 

Q. Who do I contact when I have claim related question?

A. If it pertains to a third party claim (a claim against the County), direct your questions to Audrey Wilson, at (425) 388-3956.  If your question pertains to a worker’s compensation claim, contact Lisa Scalf at (425) 388-3475. 

Q. How long does it take to settle a claim?

A. It varies depending upon the amount of investigation required.  You may request a status from the Risk Management Claims Adjuster at (425) 388-3956 at any time.

Q. What recourse do I have if my claim was denied?

A. Although we can not provide legal advice, if you do not agree with the denial, you can contact the person who denied the claim to express your concerns, or you can contact the County Risk Manager, Keith Mitchell directly at (425) 388-3726.  You also have the right to consult an attorney of your choosing and at your own expense.